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Everest Group – IT Services State of the Market – How markets may change in 2025 and what it means for your sourcing strategy – VoD 2024

    SESSIONS ON DEMAND

    IT Services State of the Market - How markets may change in 2025 and what it means for your sourcing strategy

    In this analyst-led discussion Everest Group will share the latest industry trends in the IT outsourced services market. We will discuss how this information should influence your sourcing strategy, negotiation stance, terms, and supplier management tactics. Topics will range from impact of terms and conditions, setting up captives/GCCs for IT, and the impact of AI on commercials. This session is a must-attend if you are sourcing or managing third party services spend.

    • What are the Factors shaping the global IT services market and what we can expect in 2025?
    • What is the evolving commercial nature of next-gen outsourcing dealsP?
    • How can sourcing approaches be tailored to each deal?
    • What is theImpact of AI on outsourcing deals?

    Amy Fong and Achint Arora

    Partner and Partner

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